IT SUPPORT OFFICER 📢
Location : Iskandar Puteri, Johor Bahru
Working day/time : Sunday - Thursday (8.00 am - 5.00pm) (follow PTG Johor Bahru)
JOB SCOPE :
Provide day-to-day support for goverment agency (PTG Johor), related on PCs, Network, Hardware and Software.
Monitor devices system health, such as server and network.
Preparing server and network maintenance plan for the applications above.
Document implementations and repeatable problem resolutions. Capture and document the details of any issue and the troubleshooting steps taken before escalation of the issue.